FM-SP-R9-01A-01 Masterlist of Maintained Internal Documented Information
{google_docs}http://region9.dilg.gov.ph/qms/sp/FM-SP-R9-01A-01.pdf{/google_docs}
SP-R9-01A Control of Maintained Internal Documented Information
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-01A.pdf{/google_docs}
SP-R9-01B Control of Maintained External Documented Information
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-01B.pdf{/google_docs}
SP-R9-02 Control of Retained Documented Information
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-02.pdf{/google_docs}
SP-R9-03 Control of Nonconforming Output
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-03.pdf{/google_docs}
SP-R9-04 Nonconformity and Corrective Action (CA)
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-04.pdf{/google_docs}
SP-R9-05 Services Complaints Handling
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-05.pdf{/google_docs}
SP-R9-06 External Customer Satisfaction Survey
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-06.pdf{/google_docs}
SP-R9-07 Process Performance Monitoring and Measurement
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-07.pdf{/google_docs}
SP-R9-08 Internal Quality Auditing
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-08.pdf{/google_docs}
SP-R9-09 Risk Identification, Evaluation and Control
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-09.pdf{/google_docs}
SP-R9-10 Management Review
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-10.pdf{/google_docs}
SP-R9-11 QMS Planning
{google_docs}http://region9.dilg.gov.ph/qms/sp/SP-R9-11.pdf{/google_docs}