KEEP COURTESY CALL SHORT AND SWEET. The way you open the conversation greatly affects the entire interview. Of course, basically, you need to be familiar with the checklist/questionnaire so that everything will just run smoothly during the conduct.
WEAR YOUR I.D. AND WARM SMILE. This will invite your client to have comfortable conversation and a sense of belongingness by being welcome of his/her side.
SELECT CLIENTS WHO HAVE AVAILED THE SERVICES. These services referred to those being rendered to the public offices such as the medical department, registrar etc.
ONE-ON ONE INTERVIEW. This task is one step at a time. Don’t collect two persons and interview them uniformly.
TAKE PICTURES. This will document your interview. You may ask somebody to take picture while doing the task.
THANK YOU. Don’t forget to say “ THANK YOU” to your client who spend time with you to be interviewed.